Privacy Policy

Last Updated: 26 October 2025

1. Introduction

Welcome to www.gulkhani.com (“Website”, “we”, “our”, “us”). At GulKhani, your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and purchase our fashion and clothing products. By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.

2. Information We Collect

We may collect the following categories of information from you:

• Personal Identification Information – Name, email address, postal address, phone number, shipping & billing address when you place an order.
  
• Account Information – If you create an account on our Website: username, password (encrypted), order history, preferences.
  
• Payment Information – When placing an order, payment card details or other payment method information (via our secure payment processor). We do not store full payment card details on our servers.
  
• Usage Data & Device Information – IP address, browser type & version, device identifiers, operating system, pages visited, date & time, referral URLs, search terms, and other analytics.
  
• Cookies and Tracking Technologies – We use cookies, web beacons, and similar technologies to track your activity on the Website, remember your preferences, enhance performance, and deliver personalized content and targeted advertising.
  
• Marketing & Communications Data – If you subscribe to our newsletter or marketing communications: email address, preferences, opt-in/opt-out information.
  

3. How We Use Your Information

We use your data for several purposes including:

• To process and fulfil your purchase orders (including shipping, billing, returns).
  
• To manage your account, provide customer service, respond to inquiries and requests.
  
• To send you promotional emails, newsletters, alerts, unless you opt-out.
  
• To improve the Website: analysing how users use the Website, monitoring performance, debugging issues.
  
• To personalise your experience: recommending products, remembering preferences, enhancing user experience.
  
• To comply with legal obligations, protect our rights and business, and enforce our policies.
  

4. Disclosure of Your Information

We may share your information under the following circumstances:

• Service Providers: We engage third-party vendors, hosting providers, shipping carriers, payment processors who help us operate our business. They are contractually required to keep your information secure and use it only for the purposes we specify.
  
• Legal and Safety Reasons: We may disclose your information when required by law (for example, to comply with a subpoena or similar legal process), when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
  
• Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganisation, or sale of assets, your information may be transferred as part of that transaction.
  
• With Your Consent: Besides the above, we will share your information only with your consent or at your direction.
  

5. Cookies, Tracking & Analytics

We use “cookies” and similar tracking technologies (such as web beacons, pixels, local storage) to collect information about your browsing activity and device. Cookies help us:

• Keep you signed in, remember preferences, and avoid you having to re-enter information.
  
• Understand how you use our Website, which pages you visit, and how long you spend there.
  
• Provide you with relevant product recommendations, advertising, and improve our marketing effectiveness.
  

You can control cookies using your browser settings: you may choose to block or delete cookies, but please note that some parts of the Website may not function properly if cookies are disabled.

6. Data Security

We implement commercially reasonable administrative, technical and physical security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore although we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we may keep order records for a period needed for tax or accounting obligations or for ongoing customer service purposes.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
  
• The right to correct or update your information.
  
• The right to request deletion of your information (subject to legal or business retention obligations).
  
• The right to object to or restrict certain processing of your information.
  
• The right to withdraw consent (where processing is based on consent).
  
• If you are in the European Economic Area (EEA) or other jurisdictions with similar regulation, you may have additional rights under applicable data protection laws.
  

To exercise any of these rights, please contact us at [admin@gulkhani.com]. We will respond within a reasonable time frame and provide you with information about any actions taken.

9. Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us personal information, please contact us immediately and we will take steps to delete such information.

10. International Transfers

If you are visiting our Website from outside Pakistan (or the country of our business operations), please note that your data may be transferred to, stored, and processed in Pakistan or other jurisdictions where we or our service providers operate. By using the Website, you consent to such transfers. We will take appropriate safeguards to ensure that your personal information remains protected.

11. Links to Other Websites

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those other sites. We encourage you to review their privacy policies before providing personal data. When you click on a link that takes you away from our Website, you relinquish control of your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. When we do, we will post the new version here and update the “Last updated” date at the top. We may also notify you of significant changes via email or on our Website. Your continued use of the Website after changes constitute acceptance of the revised policy.13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [admin@gulkhani.com]
Address: [Shop # 643, Sector 9/A, New Saeedabad, Baldia Town, Karachi]
Phone: [+92-341-8336008]